Variance can be caused by many different factors.

If you would like assistance at any time, please reach out to the helpdesk at 855-225-5250.


Step 1: Identifying high-variance items

Follow the guide Investigating Variance - Actual vs Theoretical Cost Report


Step 2: Identifying potential causes of variance

Follow the guide Investigating Variance - Booking Journal


Step 3: Resolving variance issues

  • Variance due to incorrect pricing:
    1. If the invoice cannot be edited AND it is on this most recent post period, please follow the steps to Create a Value Adjustment dated the same day as the invoice.
    2. If the invoice cannot be edited AND it happened prior to this most recent post period, please reach out to the helpdesk at 855-225-5250.
      Note:  your variance will remain for this count, as it corrects the previous error. However, your next inventory period will be correct.
    3. If the invoice can be edited, continue to the next section.
  • Variance due to incorrectly entered vendor orders:
    1. Verify that all vendor orders are in the system.
    2. Ensure all quantity, price, and conversion fields are correct using the relevant guide below:

Investigating Variance - Vendor Order Fields (Corporate)

Investigating Variance - Simple Receipt Fields (Franchise)

Please use the Common Liquor/Beer/Wine Conversions as a reference if needed.

  • Variance due to incorrect previous count:
    • Since you have already entered your counts for this period, your variance will remain for this count, as it corrects the previous error.
    • Your next count should no longer have this variance issue.


For any continued issues, please reach out to the helpdesk at 855-225-5250.