First, navigate to the main helpdesk portal page.


If it is for a non-alcoholic mixer or food item, click on "Submit Ticket & Knowledge Base"

If it is for alcohol scroll down to the "Alcohol request" section and click on the green Beef O Brady's logo.


For all requests, ensure all of the following information is included:

  • Vendor/Distributor name:
  • Distributor item number:
  • Brand name of item:
  • Specific Item Name:
  • Case/Pack size:
  • Price per case/individual item: