What if My Counter App Won't Sync? : FSC Help Desk Ticket Portal

What if My Counter App Won't Sync? Print

Created by: Rachel Shapiro

Modified on: Thu, 20 Mar, 2025 at 11:30 AM

NOTE: As of June 1st, 2025, the separate Counter App will no longer be supported

This means the app can disappear or malfunction any time after that.

You will need to download the consolidated Crunchtime Inventory App.

Please review the Crunchtime Inventory App Consolidation Notice for download and general information.

In order to properly sync:

The device with the app must be connected to the internet with good network signal.

The Counter App can only sync until someone clicks "Data Entry" on the Create/Review Inventories page.

If you have already verified that you have good network signal on the device:

Rachel is the author of this solution article.

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What if My Counter App Won't Sync? Print