FSC Help Desk Ticket Portal

The steps below will show you how to add a new employee to your Toast system.  These steps only work for stores that are not using "Toast Payroll"...

If you use "Toast Payroll" please refer to the step below to add an employee to your system or watch a  video of the process here:   Toast Payrol...

The steps below will show you how to archive an employee, which will remove them from your system.

The steps below will show you how to give any employee a new job role. An example of this could be if a server is now bartending and they need the new job r...

Below is the steps on how to resync all data for your devices. This function can be very useful if you are having pricing syncing issues or an item is not s...

The following steps are a guide to setting time specific pricing. You can use this setting when you have a special event, or want to do a special deal at yo...

The following steps will show you how to remove an item from your menu. Please be aware and keep in mind that this will not work with the major food groups ...

The following steps will show you how to adjust the time entries for your toast system. This can be useful for a number of reasons including if someone forg...

The guide will show you how to reverse a voided credit card payment.  This will only work on payments that have been voided within the last 30 days and carr...

This guide will show you how to process a tip adjustment from a check on a previous day.  Tip adjustments for same-day checks can be made through your POS. ...