FSC Help Desk Ticket Portal

You can add and remove items from your store-specific menu sections in Toast; however, you cannot add/remove items to shared menus (printed menu sections). ...

Modifiers can only be added to items by corporate and require approval from your RFC.  Modifiers cannot be added to single locations so any modifier changes...

Adjusting online ordering hours and turning it on/off is a key part of business to make sure you are maximizing sales. In this FAQ you will be provided with...

Work in Offline Mode If you're in Offline Mode, your POS, Kitchen Display System (KDS) device(s), and/or Toast Go® device(s) will display a yellow bann...

It is ultimately your decision if you wish to continue to take credit card payments while in offline mode.  It is almost always to your advantage to continu...

Online orders not going to your KDS can create issues for your store and disrupt business.  If you are getting online orders in your toast system but do not...

Checks with negative balances cannot be closed until the negative balance is removed.  There are two scenarios where you may find a check with a...

If you are having issues with your printer and it will not print, there is a few things you can do before calling the help desk to attempt to get it to work...